Two Factor Authentication, also known as 2FA, is a great security measure to take when using any type of software. We are not requiring you to turn it on at this time but highly recommend it for extra protection.

What does this mean?

When an Owner of the AutoRaptor account opts into 2FA, this will require that ALL users select their preferred opt-in method each time they log in.

Once 2FA is turned on, you will log in as you always do using your email and password. This screen will pop up.

**If you have a textable number listed, it means you have your cell listed as your verified number under My Settings/Phones. If you do not have a textable number listed, that means your verified number is a landline. You can leave that landline and receive your 2FA code via email or go in and change it.

Please note: the verified number is used for other things like telephony or receiving a callback, so you do not have to change it to a textable number.

Only Owners have the ability to turn the feature on and off. Please note: this will require all users enter a code verification upon logging in.

If you are an account Owner> go to Settings

Click on the 2FA tab, then click the “Enable 2FA “box" and "Save Settings". If you ever want to turn it off, simply uncheck the box and save again.

As always, please let us know if you have any questions.