Hi {FIRST_NAME}, I just wanted to take a minute to thank you for expressing interest in one of our vehicles. Here at {DEALERSHIP.name}, we take pride in offering our customers a good quality vehicle at a great value. I would like to set up a time for you to come in and test drive the vehicle to ensure that it meets your needs. When would work for you? Look forward to hearing from you! {SALES_REP.first_name}

{FIRST_NAME}, I am following up with you regarding your recent inquiry about a vehicle on our lot. We hope that we were able to provide all of the information you needed about your prospective purchase.

Since we have not yet heard back from you at this time, I would like to ask if there is any further information that you need or if you are still in need of a vehicle? Thank you, {SALES_REP.first_name} at {DEALERSHIP.name}

Hi {FIRST_NAME}, Thank you for your interest in the {VEHICLE}. I would love to show it to you in person. We can take it for a test drive and discuss how best to fulfill your new vehicle needs. When is a good time for you to come check it out? Thank you, {SALES_REP.name} at {DEALERSHIP.name}

{FIRST_NAME}, I would like to confirm our appointment on {APPOINTMENT.next_scheduled}. I look forward to assisting you. If for any reason this time no longer works, please let me know and we can reschedule at your earliest convenience. Thank you, {SALES_REP.first_name} at {DEALERSHIP.name}

{FIRST_NAME}, I missed you yesterday when we had an appt. Scheduled. If you would like, we can reschedule at a time that works well for you. Please let me know what works for you. {SALES_REP.name} at {DEALERSHIP.name}

{FIRST_NAME}, Congratulations! On behalf of everyone at {DEALERSHIP.name}, I want to thank you for choosing us for the purchase of your new {VEHICLE}. We are committed to providing you with the highest level of customer satisfaction. If you have any questions or comments, please let me know. Take care! {SALES_REP.name} at {DEALERSHIP.name}

Thank you once again for the purchase of your new {VEHICLE}. We would really appreciate it if you can write an online review of your experience at {DEALERSHIP.name}. Simply choose your star rating 1-5, a description of anything special about your experience, and feel free to add pictures! (INCLUDE LINK to Review page) 

If you do write a review, please let us know so that we can learn from your comments. Have a great day! {SALES_REP.name}

Hi {FIRST_NAME}, For the last 2 or more years you have been a valuable customer of {DEALERSHIP.name} and we appreciate you giving us the opportunity to serve you. Thank you! 

I am checking in because I see your loan has almost come to term. Depending upon market conditions and your current vehicle’s condition, we may be able to get you into a nicer, newer vehicle for the same payment if you are willing to trade now. Let me know if this is something that interests you. {SALES_REP.name}

{FIRST_NAME}, A while back we discussed your transportation needs. I wanted to let you know that {DEALERSHIP.name} has recently purchased several new cars, trucks, and SUV's. If you're still thinking about a new ride in your life, I may be able to help. Does it make sense for us to reopen the discussion?

I look forward to hearing from you. Have a good day! {SALES_REP.name}